Return and Refund Policy

28 Solutio ("we," "us," or "our") is committed to providing exceptional service to our clients. This Return and Refund Policy outlines the terms under which you, the client, can request a refund for our employee retention platform and services.

Refundable Services

• Initial Setup Fees: Due to the customized setup and integration involved, initial setup fees are non-refundable.
• Monthly Subscriptions: You may cancel your monthly subscription at any time. Cancellations are effective at the end of your current billing period. Refunds will not be issued for partial months of service used.

Non-Refundable Services

• Consulting and Training Services: Any consulting or training services provided are non-refundable.

Refund Process

To request a refund for a monthly subscription, please contact us via email at [email protected] or by phone at [Your Phone Number]. Your request will be reviewed based on the terms outlined above.

Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear in your account.